Lean Six Sigma Green Belt (GMC-LSS-GB)

Exercise:

Exercise: Process Mapping Exercise - Going to Work

The purpose of this exercise is to develop a Level 1 Macro, Linear Process Flow Map and then convert this map to a Swim Lane Map.

Read the following background for the exercise: You have been concerned about your ability to arrive at work on time and also the amount of time it takes from when your alarm goes off until you arrive at work. To help you better understand both the variation in arrival times and the total time, you decide to create a Level 1 Macro Process Map. For purposes of this exercise, the start is when your alarm goes off the first time and the end is when you arrive at your work station.

• Task 1 – Think about the various tasks and activities you routinely do from the defined start to the end point of this exercise.
• Task 2 – Using a pencil and paper create a Linear Process Map at the macro level but with enough detail so you can see all the major steps of your process.
• Task 3 – From the Linear Process Map, create a Swim Lane Map. For the lanes you may use the different phases of your process, such as the wake up phase, getting prepared, driving, etc.