Lean Six Sigma Green Belt (GMC-LSS-GB)

Exercise:

Exercise: Generate a Level 1 Process Flow Map

The purpose of this exercise is to develop a Level 1 Linear Process Flow Map for the key process you have selected as your project.

Read the following background for the exercise: You will use your selected key process for this exercise (if more than one person in the class is part of the same process you may do it as a small group). You may not have all the pertinent detail to correctly put together the Process Map, that is ok, do the best you can. This will give you a starting template when you go back to do your project. In this exercise you may use the Level 1 PFM worksheet on the next page as an example.

• Task 1 – Identify a generic name for the process.
• Task 2 -  Identify the beginning and ending steps of the process.
• Task 3 -  Describe the primary purpose and objective of the process  (operational definition).
• Task 4 -  Mentally “walk” through the major steps of the process and write them down.
• Task 5 -  Use standard flowcharting symbols to order and to illustrate the flow of the major process steps.